Term and Conditions

1. Website Use and Intellectual Property

1.1 Acceptance of Terms

By accessing and using theloungvibe.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and product designs, is the property of Outlet The Lounge Vibe Store and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our lounge wear, activewear, and resort collections. However, we cannot guarantee that product descriptions, colors, or other content are completely accurate, reliable, or error-free.

2.2 Product Availability

All items are subject to availability. We reserve the right to discontinue any product without notice. Items in your cart are not reserved until payment is completed.

2.3 Restricted Products

For hygiene reasons, all sales of Intimates & Pyjamas and Swimwear are final unless items are defective upon arrival.

3. Orders and Payments

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason.

3.2 Pricing Information

All prices are in USD. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

3.3 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. By providing payment information, you confirm you are authorized to use the payment method.

3.4 Order Processing

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive tracking information once your order ships.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Delivered via DHL or FedEx in 10-15 business days after shipment
• Free Shipping: For orders over $50, delivered via EMS in 15-25 business days after shipment

4.2 Shipping Restrictions

We ship worldwide except to certain Asian countries and remote areas. Delivery times are estimates and may vary based on location and customs processing.

4.3 Customs and Duties

International customers are responsible for any customs fees, taxes, or import duties. These are not included in the product or shipping costs.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery. Items must be unworn, unwashed, and in original condition with all tags and packaging. Original shipping fees are non-refundable unless the return is due to our error.

5.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days of receiving your order
2. Wait for approval and return instructions from our team
3. Ship items to our Atlanta facility using a trackable method

5.3 Refunds

Refunds are processed within 5-7 business days after we receive your return and will be issued to your original payment method.

5.4 Exchanges

We’ll ship exchange items after receiving your return. Price differences will be either charged or refunded accordingly.

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account information and password.

6.2 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of the website
• Submit false or misleading information

7. Limitation of Liability

Outlet The Lounge Vibe Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products. Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, USA, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use constitutes acceptance of the modified Terms.

10. Contact Information

For questions about these Terms, please contact us at:

Outlet The Lounge Vibe Store
209 Garrett Street
ATLANTA, US 39901
Email: [email protected]